Privacy Policy

PencilsnParsley respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy was last updated 6/29/2023.

This Privacy Policy governs your access to and use of www.pencilsnparsely.com, including any content, functionality and services offered on or through www.pencilsnparsley.com (the "Website"), whether as a guest or a registered user. All pages on this website, photos, text, and products are owned by, and copyrighted by, PencilsnParsley.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Information We Collect About You

When you access the Website, the Company will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies And Pixels

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How And Why We Collect Information

The Company collects your information in order to record and support your participation in the activities you select. If you sign up for our newsletter and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to purchase products and/or register for services that you are required to provide information.

We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to hello@pencilsnparsley.com requesting to unsubscribe from future emails.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Policy Changes

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Children Under The Age Of 13

 

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@pencilsnparsley.com

Personal Information of Minors Under 16 Years of Age

 

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information

Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

 

Our Service does not respond to Do Not Track signals.

 

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

 

CCPA Privacy Policy

 

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

 

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

 

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

 

●      Category A: Identifiers.

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.

Collected: Yes.

 

●      Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: Yes.

 

●      Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected: No.

 

●      Category D: Commercial information.

Examples: Records and history of products or services purchased or considered.

Collected: Yes.

 

●      Category E: Biometric information.

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No.

 

●      Category F: Internet or other similar network activity.

Examples: Interaction with our Service or advertisement.

Collected: Yes.

 

●      Category G: Geolocation data.

Examples: Approximate physical location.

Collected: No.

 

●      Category H: Sensory data.

Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

Collected: No.

 

●      Category I: Professional or employment-related information.

Examples: Current or past job history or performance evaluations.

Collected: No.

 

●      Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No.

 

●      Category K: Inferences drawn from other personal information.

Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: No.

 

Under CCPA, personal information does not include:

 

●      Publicly available information from government records

●      Deidentified or aggregated consumer information

●      Information excluded from the CCPA's scope, such as:

●      Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data

●      Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

 

We obtain the categories of personal information listed above from the following categories of sources:

 

●      Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.

●      Indirectly from You. For example, from observing Your activity on our Service.

●      Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.

●      From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

 

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:

 

●      To operate our Service and provide You with our Service.

●      To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.

●      To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.

●      To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

●      As described to You when collecting Your personal information or as otherwise set forth in the CCPA.

●      For internal administrative and auditing purposes.

●      To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

 

Please note that the examples provided above are illustrative and not intended to be exhaustive.

 

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

 

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

 

●      Category A: Identifiers

●      Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

●      Category D: Commercial information

●      Category F: Internet or other similar network activity

 

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

 

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

 

Share of Personal Information

 

We may share Your personal information identified in the above categories with the following categories of third parties:

 

●      Service Providers

●      Payment processors

●      Our affiliates

●      Our business partners

●      Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

.

Your Rights under the CCPA

 

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

 

●      The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

●      The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:

○      The categories of personal information We collected about You

○      The categories of sources for the personal information We collected about You

○      Our business or commercial purpose for collecting or selling that personal information

○      The categories of third parties with whom We share that personal information

○      The specific pieces of personal information We collected about You

○      If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:

■      The categories of personal information categories sold

■      The categories of personal information categories disclosed

●      The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.

●      The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:

○      Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.

○      Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

○      Debug products to identify and repair errors that impair existing intended functionality.

○      Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

○      Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

○      Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.

○      Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.

○      Comply with a legal obligation.

○      Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

●      The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:

○      Denying goods or services to You

○      Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties

○      Providing a different level or quality of goods or services to You

○      Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

 

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

 

●      By sending us an email: hello@pencilsnparsley.com

 

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

 

Your request to Us must:

 

●      Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative

●      Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

 

We cannot respond to Your request or provide You with the required information if we cannot:

 

●      Verify Your identity or authority to make the request

●      And confirm that the personal information relates to You

●      We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

 

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

 

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

 

Do Not Sell My Personal Information

 

PencilsnParsley does not sell personal information.

 

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

 

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.

Website

 

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

 

●      The NAI's opt-out platform: http://www.networkadvertising.org/choices/

●      The EDAA's opt-out platform http://www.youronlinechoices.com/

●      The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

 

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.

Mobile Devices

 

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

 

●      "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

●      "Limit Ad Tracking" on iOS devices

 

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Links to Other Websites

 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

PencilsnParsley welcomes your questions or comments regarding the Privacy Policy:

Email Address: hello@pencilsnparsley.com

Shipping & Returns 

I want you to be thrilled with your purchase! If you're not, here's what I can do to make it right:

Email me within 14 days of delivery, and ship the item back within 30 days of delivery. You are responsible for any shipping costs for the return, and any damages to the item in the return shipment will be deducted from the full return amount. Exchanges are not permitted.

Items damaged in the mail may be partly or fully refunded. Please take good quality pictures of the item and the packaging and email me at hello@pencilsnparsley.com and I'll do what I can to make it right. However, please understand that I have no control over the mail system, the speed of delivery, or the handling of the item en route.

Returns and refunds are not available for Surface Design license purchases, as these are digital downloads. However, if you are dissatisfied with your purchase, please reach out and I’ll do what I can to make it right.

PencilsnParsley ships worldwide via USPS. Original art pieces ship flat and are stabilized with cardboard. Stickers ship in a regular letter-sized envelope with a stamp, and with a global stamp for international customers. Shipping for all other pieces is calculated automatically at checkout. Surface Design licensing is digital and no physical item will be shipped to you. Your Surface Design product will be available as a digital download once payment has been received.

Local delivery is available in Northern Colorado, and this option can be chosen at checkout. If you are in Northern Colorado and would like delivery but are outside the delivery zone, send an email to hello@pencilsnparsley and we can discuss delivery options.

Payments can be made via credit card or PayPal.

Please allow 2 business days for your order to be prepared and shipped or delivered locally.

Stickers and original art pieces are hand packed and either delivered or taken to the post office by me, the artist. Surface Design purchases will be delivered as a .png via digital download once payment has been received.

Please see the "Returns and Exchanges" page for details on returns and items that arrive damaged.

Please reach out if you have questions! Send an email to hello@pencilsnparsley.com or use the contact form on my website.